Please be assured that if there’s a manufacturing defect within 1 year(350 days) from the purchase date, you can claim warranty by providing following information.

  1. Product serial number (on the back of the unit)
  2. Invoice number

6 Months – 180 Days ,  1 Year – 350 Days

Pen Tablet / Pen Monitor:

  • 1 Year International Manufacturer Warranty
    • Please note: Dropping the pen might damage it as it is a sensitive device.
Product warranty includes the following
  • Pen Tablet/Pen monitor
  • Battery-free Stylus
  • Cable
Product warranty excludes the following
  • OTG adapters
  • Nibs
  • Pen holder
  • Stand


  • Warranty is only applicable to the extent of the period mentioned against each product in the invoice.
  • During Claims, the packaging with serial numbers must be intact.
  • Warranty is only applicable to manufacturing defects.
  • Any physical damage will not be covered by the warranty.
  • We reserve the right to replace/refund/repair or replace with a different model.

How to return a faulty unit ?

  • Call and visit (the address is mentioned in the invoice and we can share our location for your ease).
  • Call us and send your faulty device to the address in the invoice using a courier service.
  • We take up to 3-14 days for inspection of the faulty device before issuing a replacement.
    • Pen Tablet: 3-5 days
    • Pen Monitors: 7-14 days