Please be assured that if there’s a product quality problem within one year from the purchase date, we can apply for a replacement unit for you with the following information provided.

1) Product serial number (on the back of the unit);

2) Invoice Number

Pen Tablet / Pen Monitor:

  • 12 Months International Manufacturer Warranty
  • Please note: Dropping the pen might damage it as it is a sensitive device. 

Product warranty includes the following

  • Pen Tablet/Pen monitor
  • Battery-free Stylus
  • Cable

Product warranty excludes the following

  • OTG adapters
  • Nibs
  • Pen holder
  • Stand